Privacy policy

 

PRIVACY POLICY

Natalie Kelowna Fashion – Privacy Policy
Last Updated: September 1, 2025

Overview

At Natalie Kelowna Fashion, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

By using our website and services, you agree to the terms outlined in this Privacy Policy, as well as our Terms & Conditions and other policies.

If you do not agree with any part of this policy, we kindly ask that you stop using our services.

We may update this policy from time to time. Any changes will be reflected in the “Last Updated” date above.

If you have any questions, you can contact us at:
info@natalie-kelowna-fashion.com

1. Scope of This Policy

This Privacy Policy applies to all interactions with Natalie Kelowna Fashion, including when you:

  • Visit our website

  • Make a purchase

  • Contact our support team

  • Sign up for emails or promotions

  • Interact with us in any other way

2. Information We Collect

We collect personal information to provide and improve our services.

This may include:

Information You Provide

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party providers)

Automatically Collected Information

  • IP address

  • Device type and browser

  • Pages visited and browsing behavior

Information from Third Parties

  • Payment providers

  • Marketing platforms

  • Analytics tools

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions, or offers (if you opt in)

  • Prevent fraud and ensure security

4. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties only when necessary, such as:

  • Payment processors

  • Shipping partners

  • Email and marketing services

  • Website analytics providers

These parties only use your data to perform services on our behalf.

5. Cookies & Tracking Technologies

We use cookies to improve your experience, such as:

  • Remembering your preferences

  • Understanding how visitors use our site

  • Personalizing content and offers

You can disable cookies through your browser settings if you prefer.

6. Data Retention

We keep your information only as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

7. Data Protection

We take appropriate security measures to protect your personal data, including:

  • Secure payment processing

  • Encrypted connections (SSL)

  • Limited access to sensitive data

8. Your Choices

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing emails at any time

To make a request, contact us at:
info@natalie-kelowna-fashion.com

9. Your Privacy Rights

Depending on your location, you may have additional rights under privacy laws. We respect all applicable regulations and will honor valid requests.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

11. International Users

If you are accessing our website from outside Canada, please note that your data may be processed in other countries where privacy laws may differ.

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Natalie Kelowna Fashion
📧 info@natalie-kelowna-fashion.com